Privacy Policy

We take your privacy seriously.

 

Privacy Policy

Effective Date: August 25, 2026
Business: Smart Home Systems, Inc. d/b/a Smart Systems
Website: www.cosmartsystems.com

1. Introduction

This Privacy Policy explains how Smart Home Systems, Inc., doing business as Smart Systems (“Smart Systems,” “we,” “us,” or “our”), collects, uses, protects, and discloses information when you visit our website, request information, communicate with us, or use our services.

2. Information We Collect

We may collect information you provide directly, including your name, email address, telephone number, service address, project details, appointment information, payment or transaction details, and communications with our team.

We may also collect technical information such as your IP address, browser type, device information, access times, referring pages, and website activity through cookies and similar technologies.

3. How We Use Information

  • Respond to inquiries and provide estimates, appointments, installations, service updates, and customer support.
  • Operate, secure, analyze, and improve our website and services.
  • Send administrative, customer-care, or promotional communications when permitted by law and by your choices.
  • Process transactions, prevent fraud, enforce agreements, and satisfy legal or regulatory obligations.

4. SMS Consent and Mobile Information

SMS consent is optional. Choosing not to receive text messages does not affect your ability to purchase goods or services. Customer-care and promotional SMS consent are requested separately, and neither option is preselected.

If you select the customer-care option, we may send messages about inquiries, appointments, estimates, installations, service updates, and support. If you separately select the promotional option, we may send recurring offers, news, and service promotions.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. See our Terms and Conditions for complete messaging terms.

5. No Sharing of SMS Opt-In Data

We do not share mobile information with third parties or affiliates for marketing or promotional purposes. We may share information with service providers or subcontractors only as needed to support services such as customer care, messaging delivery, security, or technical operations. Text-messaging originator opt-in data and consent are excluded from all other sharing categories and will not be shared with third parties.

6. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to operate the website, remember preferences, understand traffic, measure performance, and improve our services. You may limit cookies through your browser settings, although some site features may not function properly.

7. When We Disclose Information

We may disclose information to vendors that help us operate our business, when required by law or legal process, to protect rights and safety, or as part of a merger, sale, or business transfer. We do not sell personal information for money.

8. Data Security and Retention

We use reasonable administrative, technical, and physical safeguards designed to protect personal information, including encrypted connections and restricted access. No system is completely secure. We retain information only as long as reasonably necessary for the purposes described here, including legal, accounting, and operational requirements.

9. Your Choices and Rights

You may request access, correction, or deletion of certain personal information by contacting us. You may unsubscribe from marketing email using the link in the message and may opt out of text messages at any time by replying STOP. Depending on where you live, additional privacy rights may apply.

10. Children’s Privacy

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

11. External Links and Service Providers

Our website may link to third-party sites or use third-party providers for hosting, analytics, communications, payments, or customer support. We are not responsible for third-party sites, and providers may use information only for authorized support purposes under applicable obligations.

12. Changes to This Policy

We may update this policy periodically. The updated version will be posted on this page with a revised effective date.

13. Contact Us

Smart Home Systems, Inc. d/b/a Smart Systems
4251 S. Natches Ct, Unit A
Englewood, CO 80110
Phone: 303-588-1146
Email: info@cosmartsystems.com
Website: www.cosmartsystems.com