Privacy Policy

We take your privacy seriously.

 

Privacy Policy

Effective Date: January 18, 2023
Business Name: Smart Home Systems Inc., dba Smart Systems
Website: www.cosmartsystems.com

1. Introduction

Protecting your private information is our priority. This Privacy Policy applies to Smart Home Systems Inc., doing business as Smart Systems (“Smart Systems,” “we,” “our,” or “us”), and governs data collection and usage of www.cosmartsystems.com. By using this website, you consent to the data practices described in this policy.

2. Information We Collect

We may collect personally identifiable information, including:

  • First and Last Name
  • Mailing Address
  • Email Address
  • Phone Number
  • Job Title

We only collect personal information that you voluntarily provide, such as when you:

  • Fill out forms on our website
  • Contact us via email or phone
  • Register for services or promotions
  • Submit payment or transaction information

Automatically Collected Information

We may also collect non-personal data such as:

  • IP address
  • Browser type
  • Device information
  • Access times
  • Referring website addresses

3. How We Use Your Information

Smart Systems uses your information to:

  • Provide and deliver requested services
  • Communicate with you regarding inquiries, services, or updates
  • Send marketing or promotional communications (if opted in)
  • Improve website performance and user experience
  • Maintain security and prevent fraud

4. SMS Opt-In Details

By providing your phone number and opting in, you consent to receive SMS messages from Smart Systems. These messages may include:

  • Appointment reminders
  • Service updates
  • Customer support communications
  • Promotional and marketing messages (if consented)

MESSAGE FREQUENCY MAY VARY.
MESSAGE & DATA RATES MAY APPLY.

You may opt out at any time by replying STOP.
For assistance, reply HELP.

5. No Sharing of SMS Opt-In Information (CRITICAL)

WE DO NOT SELL, RENT, OR SHARE YOUR SMS OPT-IN DATA OR PHONE NUMBER WITH THIRD PARTIES FOR MARKETING PURPOSES.

Your SMS consent is used solely for communication from Smart Systems. We may share data only with trusted service providers necessary to deliver messaging services, under strict confidentiality obligations.

6. Cookies & Tracking Technologies

Smart Systems may use cookies and similar technologies to enhance your browsing experience.

Cookies are small text files stored on your device to:

  • Remember your preferences
  • Improve website functionality
  • Analyze site traffic and user behavior

You can choose to accept or decline cookies through your browser settings. Disabling cookies may limit certain features of the website.

7. Tracking User Behavior

We may track the pages you visit within our website to determine which services are most popular. This helps us deliver customized content and improve user experience.

8. Data Security Practices

Smart Systems protects your personal information using:

  • Secure Sockets Layer (SSL) encryption
  • Restricted access to sensitive data
  • Ongoing monitoring and security updates

While we strive to protect your data, no method of transmission over the internet is completely secure.

9. Sharing Information with Third Parties

Smart Systems does not sell, rent, or lease customer information.

We may share data with trusted partners who assist with:

  • Website hosting
  • Customer support
  • Analytics
  • Communication services

These partners are required to maintain confidentiality and use your information only for authorized purposes.

We may also disclose information if required by law or to protect rights, safety, or property.

10. User Rights

You have the right to:

  • Access your personal information
  • Request updates or corrections
  • Request deletion of your data (subject to legal exceptions)
  • Withdraw consent at any time
  • UNSUBSCRIBE FROM MARKETING EMAILS OR SMS (REPLY STOP FOR SMS)

To exercise your rights, contact us using the details below.

11. Right to Deletion

Upon a verifiable request, we will:

  • Delete your personal information from our records
  • Direct service providers to delete your information

Exceptions may apply where data is required for:

  • Completing transactions
  • Legal compliance
  • Fraud prevention
  • Internal legitimate business purposes

12. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you are under 13, please use this website only with parental consent.

13. Email Communications

We may contact you via email for:

  • Service updates
  • Promotional offers
  • Surveys and announcements

You may unsubscribe at any time by clicking the UNSUBSCRIBE link in emails.

14. External Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

15. External Data Storage

Your data may be stored on secure servers provided by third-party hosting vendors contracted by Smart Systems.

16. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, and continued use of the website constitutes acceptance of those changes.

17. Contact Information

If you have questions about this Privacy Policy, please contact us:

Smart Home Systems Inc.
Lakewood, Colorado 80228

Email: support@cosmartsystems.com
Phone: 303-667-6770

By using this website, you acknowledge that you have read and agree to this Privacy Policy.